Managing an organization’s information resources efficiently can be difficult, but it doesn’t have to be as challenging as it seems. A key tool that can help you automate your workflow in order to improve efficiency and make the most of your budget is business process automation (BPA). If you want to learn about this growing trend in business, check out this list of 5 BPA tools that will change your workflow!
1) What Is BPA?
Business process automation is a group of technological solutions for automating business processes and workflows. In other words, it allows you to define procedures and business rules, which are then applied automatically in your business. This frees up your employees to focus on high-value tasks while saving you time and money.
Business process automation solutions allow you to increase customer satisfaction, reduce operational costs, speed up processes, shorten delivery times and improve data quality. In short: They're powerful and useful. There are many different ways BPA can be used: through dedicated software products or general-purpose applications, for example. But here's what they all have in common: Business process automation solutions automate business processes by making them more efficient and removing human error from manual tasks. And as we've said before, that's good news for everyone involved.
Kissflow is a business process automation tool that’s built around a flowchart. It allows you to easily visualize and update your company’s processes in one simple interface, streamlining workflow within your organization and making it easy for team members to understand what they should be doing at any given time. For example, you can use Kissflow to define process steps within your business, such as sending out an invoice after someone makes a purchase.
The name Nintex is a portmanteau of business process and automates. This cloud-based platform enables users to create, manage, and automate tasks within their businesses—from initial processes to data management. Over 17 million people use Nintex to streamline processes in areas including IT, finance, marketing, sales, legal departments, executive teams and more. In addition to its software, Nintex offers professional services such as implementation consulting and workshops. Founded in 2001, it has offices across North America, Europe and Asia Pacific.
If you’re looking for a business process automation solution, look no further than ProcessMaker. In addition to being an easy-to-use work management tool with all of your basic functionality built in, ProcessMaker comes with an excellent list of advanced features, such as business intelligence and real-time monitoring. Plus, it integrates well with other popular platforms, including Salesforce and Microsoft Dynamics GP. If you’re just getting started with your business workflow automation journey or are looking for a tool that can scale with your organization, try out ProcessMaker today. You can get started free on Windows/Linux or Mac OS X computers.
If you're looking for a business workflow automation tool that really lives up to its name, Integrify could be your pick. The company provides tools for BPM, IT and DevOps management, but it was created with support specialists in mind. It's an ideal option if you work for an organization that needs to improve support efficiency or better understand client processes.
The software can make both high-level workflow changes and process optimization tweaks quickly and easily. Using integrations with everything from ticketing systems to JIRA and Slack, teams can run business operations in full view of their entire company while also making sure information is always up-to-date across different departments.
Whether it’s your bank account information, your web portal login credentials or your social security number, it’s critical to ensure sensitive data is protected. One way to do that is by setting up a form that allows individuals to send their personal data directly into a secure database. This eliminates printing out and manually filing away forms and documents. Using automated workflows, notifications and alerts can also be set up so that users are notified as soon as there is activity on a specific form.
The core business of any organization is to deliver value to its customers, which it can achieve only through a combination of automation, human intervention and superior service. Process automation software is just one component in achieving all three goals together. The goal of process automation is, first and foremost, to ensure that all employees are focused on creating customer value rather than being bogged down by repetitive processes that offer little value in terms of customer experience.
Successful implementations provide increased employee engagement and satisfaction while improving internal collaboration and access to information. After reading up on these five top process automation tools, you’ll know what each tool brings to your business as well as their respective strengths and weaknesses so you can make an informed decision about which would best meet your needs at your organization.